Nairobi CBD - 00100
When your fridge stops cooling or your freezer becomes an ice cube, you need to call a specialist in these repairs. Not your mate's uncle who once installed a radio. A true professional who can diagnose the problem and fix it, be it a faulty thermostat, compressor, defrost system, or other parts that may have failed. Welcome to Refrigerator and Freezer Repair service offered by The Real Plug. Whether you live in Nairobi, Kiambu, Nakuru, or Mombasa, an improperly functioning appliance affects your daily life seriously. Here is more on what this repair covers and how it helps restore normal operation of your fridge or freezer.
While some people believe fridge repair is all about gas or replacing a fuse, a truly professional service involves much more. According to the actual experience of refrigerator and freezer repairmen in Kenya, this is how such a service normally looks like.
Cooling problems. Fridge is warm, while the freezer stays cold, or vice versa. In this case, a professional will check the compressor, the start relay, overload protection, and thermostat. Further, the technician will test condenser coils, the evaporator fan, and control board. Finally, only the damaged part will be replaced.
Frost accumulation. If you have to remove the frost from the fridge or freezer every week, the defrost system fails. Defrost problems include a defective defrost heater, defrost timer, and defrost thermostat. A qualified technician will replace the faulty element and ensure your appliance defrosts as designed.
Water leaks. If there is water under your fridge, you most likely face either a defrost drain clog or a cracked defrost pan. However, if your appliance has an ice maker or water dispenser, a faulty water line can cause leakage too. Either way, a professional will resolve the issue promptly, ensuring no further damages to your appliance.
Noises. Clicking, buzzing, rattling, or humming. In case you hear clicking, the compressor may try to start but cannot do it – this typically implies that there is something wrong with the start relay. As for buzzing noises, they are commonly caused by a stuck fan motor. Meanwhile, rattling may indicate loose components or a malfunctioning compressor mount. Only a professional repairman can diagnose the issue correctly.
Replacement of compressor or thermostat. These are quite costly repairs, as you need to buy new components. The compressor is responsible for circulating the refrigerant and therefore plays a key role in the cooling process. A broken compressor results in no fridge cooling at all. While it can be replaced, the techs will first try less pricey options like fixing the relay or capacitor. The other vital part is the thermostat regulating temperature inside the fridge. A malfunctioning thermostat leads to either excessive cold or warm temperatures. Both parts can be replaced separately.
You may assume that a fridge is just another appliance you plug into a socket and that's it. But modern fridge repair involves much more complicated operations as these appliances contain a compressor, fans, sensors, control boards, and sealed system with gas inside. Playing around the wrong elements can easily make your fridge worse. Say, if you attempt defrosting the freezer with a knife, you will damage the evaporator coils and release the gas, resulting in a need to change the entire sealed system and pay for a costly repair.
A professional repairman is always well-equipped. Multimeters allow them to test electrical components. Manifold gauges help identify any issues related to gas pressure. Professionals also have the right parts for replacing faulty components. In addition, fridge repair specialists are well-aware of safety rules, for example, how to handle parts running on high voltage.
In addition to your security, a professional repair saves you money. Instead of trying to fix your fridge with various methods, a specialist will diagnose the exact problem. Moreover, after fixing the appliance, it will not only be operational but also operate optimally and effectively.
As we know, there is a high risk of voltage surges in Kenya. With The Real Plug, you will get valuable advice about whether your fridge was affected by the surge. In addition, a professional may recommend installing a voltage stabilizer to avoid any similar troubles in future.
We know that there are plenty of people offering to fix your fridge and posting such announcements on social networks. While there are some skilled technicians among them, others have no idea what they do. There are several typical risks you will be exposed to in case you turn to an unverified person.
Scams are widespread. This kind of scammers pretends they found the problem with your fridge, claim the compressor is broken, require an initial payment for buying a spare part, and disappear. In other cases, these people overcharge for their services, promising to solve everything and asking for additional money after performing the repair.
Inadequate repair work. Say, an unqualified person replaces your thermostat but breaks plastic cover on a refrigerator while removing it. Moreover, he can install a second-hand compressor that stops working two months later. In this case, you will need to pay the repair cost again as unverified people never provide warranty.
Causing damage to your fridge. While attempting to fix leaking water, the technician may damage the sealed system and significantly increase repair costs. In addition, these people can tighten screws too hard, cracking the evaporator tray.
High additional charges and delays. This kind of scammers initially offers you quite reasonable prices and guarantees promptness in their work. However, it often happens that he comes to your place after two or three days and claims that the spare parts cost more than expected. Having already spent some money on a technician, you pay him for all he requires.
Lack of accountability. After making additional payments, you may not able to find your fridge repairer. This guy simply turns his phone off, does not respond anymore. There is no guarantee in the form of a signed contract. You pay the repairman and never meet him again.
To sum up, dealing with unverified people is fraught with many risks. This is the reason for The Real Plug.
The platform we developed is meant to connect people in Kenya who require fridge repair with experienced professionals. Unlike unverified technicians found via social media or street posters, everyone who offers their services on The Real Plug has been successfully checked.
To find an experienced refrigerator and freezer repair expert in your area, visit The Real Plug and search for relevant specialists. Once you open the required page, you will see a list of professionals available in Nairobi, Thika, Rongai, and other areas of Kenya. Every profile contains details on provided services. To hire a specialist, you simply contact him or her, discuss the price, and agree to meet at your address.
What distinguishes The Real Plug from other platforms? First of all, a professional who has registered on it is highly motivated to maintain a good rating. In case he performs a repair poorly, you are able to give negative feedback that other customers will read. In addition, The Real Plug is tailored to Kenya as far as its voltage is concerned. Here, you also know what fridge repair concerns are common.
There is another side of our platform – that is professionals who provide various services including refrigerator repair. Unlike advertising your services, this way of finding clients is much easier and faster. If you are skilled in repairing fridges and freezers (cooling failures, defrosting problems, leaks, noise issues, replacement of compressors and thermostats), you are welcome to list your skills on The Real Plug.
In summary, if your fridge stops working properly, we suggest visiting our site to find someone who will repair it for good. No scams, hidden charges, delays, and risks involved.
If you need a fridge repair in Nairobi, Kiambu, Nakuru, and other locations of Kenya, please, visit The Real Plug to hire an experienced professional. If you are a skilled appliance repairman, please, consider registering on our platform to promote your services.
